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About IT-Solutions Canada

The IT-Solutions team has been improving and revolutionizing the modern IT business space since 2007. We love and breath technology, our greatest pleasure is the satisfaction our clients receive from the end product we provide. We’re always on the lookout for people who share these same values. If you’re one of them. Look no further than this page!

Our Values

We’re here to help. Our team believes in providing the best assistance possible with any project they’re in. Always going above and beyond to ensure full satisfaction

No big confusing words and no fluff. We say it as we see it. We believe in full transparency and that’s how we conduct our business day in and day out.

If the work completed isn’t good enough for us then it certainly isn’t good for you. We stand behind our services and won’t except anything less than your full satisfaction.

Our addiction to innovation and overall quality of service ensures your business is always benefiting from state of the art technologies.

Careers at IT-Solutions

Operations

Description:

This is a great opportunity to become part of a very proactive, growth-oriented organization with plenty of room for future career progression in the IT industry. We are looking for an IT Solutions Sales Specialist.

As the successful candidate, you will be an expert in selling IT Support services, as well as Network Cabling services; and understand the current business and competitive landscape.You are a talented business development specialist who is capable of successfully selling using research, networking, cold-calling and other”hunter” techniques. You have a successful track-record providing a full suite of IT Services and Solutions to clients – primarily in the small to mid sized business tier.
Two to three years sales experience in data-center sales and/or IT technical sales would be an asset but not a requirement.

A customer following is a big plus. As an IT Solutions Business Development Manager, you will be responsible for initiating contact with potential customers in order to analyze their needs and secure strategic business in line with your sales goals and the company’s profit targets.

MAJOR RESPONSIBILITIES/REQUIREMENTS:

– Identify and develop new business prospects (You must be a true hunter!)
– Strong ability to articulate company value proposition
– Build strong relationships with customers and internal operations teams
– Aggressive personality with a high level of professional conduct and appearance.
– Strong computer/written/verbal communication skills.

SALARY RANGE:

– Base Salary + Commission

PERKS and ADVANTAGES:

– Work from your home office on your own time
– A team of solution professionals available to help you with solution design and help you close your deal.

Please submit resume to careers at it-solutions.ca

Seeking a motivated IT professional who possesses an excellent customer service attitude, a degree of creativeness in troubleshooting/problem solving, and is a complete team player. We are looking for a technical guru to join our help desk team in an mid level position to service multiple clients throughout the GTA.

Some high level tasks would include; installing, diagnosing, repairing, maintaining, and troubleshooting all PC/server, hardware and equipment to ensure optimal site performance. A competitive salary will be provided to the successful candidate.

KEY RESPONSIBILITIES

Provide on-going operational support including operating systems releases, upgrades, service pack installations, bug fixes, security updates, and any system change activities.
Performance monitoring, troubleshooting, and tuning for customer systems (workstation/server/network)
Supporting smartphones and tablets: configuration support, synchronization support
Troubleshoot problem areas in a timely and accurate fashion, and provide end-user assistance where required.
Work occasional evenings, weekends as required
Be a part of the rotational after-hours on call support team
Identify solutions for network security; provide Spyware, Adware and, virus protection.
Provide project support for ad hoc and scheduled technical projects
Some field work to visit clients may be required

KEY QUALIFICATIONS

Minimum 2 years PC Desktop and Server support experience (Windows, MacOS X, MS Office, Antivirus, VPN, Blackberry, iPhone, Android)
Demonstrated ability of documenting trouble tickets, processes, procedures
Must possess a valid Province of Ontario Class “G” Driver’s License and a clean driving record
Excellent customer service and communication skills
Independent problem-solving and self-directed, requiring minimal daily supervision
Minimum 1 year Windows Systems Administration (Server/Active Directory) experience
Working knowledge of managing file/print services
Working knowledge of Virtual Desktop. VDI and RDS is an asset
Working knowledge of routing, switching and firewalls
Must be able to legally work in Canada

EDUCATION

Minimum 3-year degree in Computer Science / or related field (s)
Preferred candidates will have Microsoft certifications (MCSA, MCSE)

Job Location:

Toronto, ON

Required experience:

Desktop/Laptop and Server support: 2 years
Windows Systems Administration: 2 years
Microsoft Exchange Administration: 2 years
VMware ESXi Administration: 2 years

Required license or certification:

Province of Ontario Class “G” Driver’s License and a clean driving record

Please submit resume to careers at it-solutions.ca

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